Skills for Success

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Skills for Success

The Skills for Success framework (SFS) is a model created by the Government of Canada’s Employment & Social Development, highlighting nine main skills Canadians need to participate, adapt, and thrive in learning, work, and life.

SFS gives prominence to digital literacy, change, and the interdependence of soft and hard skills, expanding the scope of those that are increasingly essential in the modern job market. This well-rounded skillset can lead to more positive and fulfilling experiences in our personal lives and at work.

SKILLS FOR SUCCESS – NINE SKILLS AREAS

Organized into nine categories, SFS provides the foundation for learning all other skills, enabling people to evolve and adapt at work, in the community, and at home. Four of the nine SFS skills are hard skills (1—4) and the remaining five are soft skills (5—9), also known as people skills or interpersonal skills.

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Reading

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The ability to find, understand, and use information presented through words, symbols, and images. For example, we use this skill to locate information on forms and drawings, and to read items such as emails, reports, news articles, blog posts, and instructions.

Why This Skill is Important:

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Hard Skill

Reading helps us to understand and interpret the meaning within the text. Strong reading skills allow us to do our job and to work safely and efficiently. We use reading skills to learn other skills, for example, by reading online learning resources. Reading is important in day-to-day activities, such as understanding changes in travel advisories and interpreting the important messages in articles.

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Writing

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The ability to share information using written words, symbols, and images. For example, we use this skill to fill out forms and applications, and write emails, reports, and social media posts.

Why This Skill is Important:

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Hard Skill

We write to communicate ideas and information to other people. In today’s world, we require writing skills that are suitable for different situations including digital platforms. Knowing what to write, how much to write, and in which style to write is important. Writing skills ensure our writing is suitable for our purpose, the intended reader, and the context.

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Numeracy

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The ability to find, understand, use, and report mathematical information presented through words, numbers, symbols, and graphics. For example, we use this skill to perform calculations, manage budgets, analyze and model data, and make estimations.

Why This Skill is Important:

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Hard Skill

The modern economy requires numeracy skills that go beyond basic arithmetic. Understanding numbers remains critical to functioning in today’s society. Many jobs require the ability to work with numbers and math, as does active citizenship. Numeracy skills show up in a wide variety of daily contexts, including managing your finances and making sense of statistics in the news.

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Digital

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The ability to use digital technology and tools to find, manage, apply, create and share information and content. For example, we use this skill to create spreadsheets, safely use social media, and securely make online purchases.

Why This Skill is Important:

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Hard Skill

Digital technology has changed the way we find and share information, solve problems, and communicate with others. Most jobs now use digital skills, and, given so much of our daily communication and routines now involve computers, digital skills are connected to other skills such as reading, writing and numeracy.

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Problem Solving

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The ability to identify, analyze, propose solutions, and make decisions. Problem solving helps us to address issues, monitor success, and learn from the experience. For example, we use this skill to make hiring decisions, select courses of action and troubleshoot technical failures.

Why This Skill is Important:

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Soft Skill

Every day we use information to make decisions, solve problems, and take actions. This can include thinking about different ways to complete a task and choosing the best solution, or deciding what to do first when several activities are competing for our attention. The ability to think, make decisions, and solve problems effectively improves the way we carry out activities, and meet goals and deadlines at work or in other daily life situations.

Strong problem-solving skills will help us gather the right information, identify and solve problems, and make better decisions. As we learn from these experiences, we will strengthen our problem-solving skills and more quickly and effectively adapt to change.

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Communication

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The ability to receive, understand, consider, and share information and ideas through speaking, listening, and interacting with others. For example, we use this skill to listen to instructions, serve customers and discuss ideas.

Why This Skill is Important:

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Soft Skill

Strong communication skills help us share information in a way that others can clearly understand. We also need strong communication skills to listen to, pay attention to, and understand others. In all jobs, communication skills are important for developing good working relationships with co-workers and clients, including those from different backgrounds and cultures. We also need these skills to work effectively in a team, understand a variety of viewpoints, and to gather and share information while problem solving – whether at work or in our daily life.

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Collaboration

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The ability to contribute and support others to achieve a common goal. For example, at work we use this skill to provide meaningful support to team members while completing a project.

Why This Skill is Important:

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Soft Skill

Today people are more connected within communities, across the country, and around the world. Modern workplaces are more diverse, and many jobs require us to work with others from different backgrounds and cultures to complete tasks and solve problems. It is important to be able to work respectfully with people who have different professions, experiences, cultures, and backgrounds.

Collaboration skills help us perform better in a team by understanding how to support and value others, manage difficult interactions, and contribute to the team’s work.

Strong collaboration skills help us build and maintain positive relationships with others at work, in school, and in other parts of our life.

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Adaptability

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The ability to achieve or adjust goals and behaviours when expected or unexpected change occurs, by planning, staying focused, persisting, and overcoming setbacks. For example, we use this skill to change work plans to meet new deadlines, learn how to work with new tools, and improve our skills through feedback.

Why This Skill is Important:

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Soft Skill

Major changes in society are affecting how we work, live, and learn, and require us to constantly adapt to change. Strong adaptability skills help us deal effectively with change and to learn new skills and behaviours when needed, stay focused on our responsibilities and goals, and not give up when situations are difficult. They will help us stay positive and manage the stress that can come from change in the workplace, community, and our life at home.

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Creativity and Innovation

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The ability to imagine, develop, express, encourage, and apply ideas in ways that are novel, unexpected, or challenge existing methods and norms. For example, we use this skill to discover better ways of doing things, develop new products, and deliver services in a new way.

Why This Skill is Important:

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Soft Skill

Creativity and innovation skills help us come up with new, unique, or “outside the box” ideas or to approach something differently than in the past, both at work and outside work. A curious mindset that finds inspiration from a broad range of experiences and perspectives helps develop creativity and innovation skills. Employers are increasingly seeking people who can apply creativity and innovation skills to their work in our increasingly diverse settings, and to come up with new solutions or approaches to tackling challenges. With strong creativity and innovation skills, we can also support and inspire others to develop their own creativity and innovation.